Retail technology has been built to service companies, not consumers. Over the last decade digital initiatives have left the consumer in a maze of fragmented experiences that were never designed for a digital-first D2C vertical business model where the relationship between a brand and a consumer matters. While ecommerce has been optimized to scale a self-serve buying process it's removed the emotional and experiential aspects of shopping.
Luxlock is specifically designed to support a high-touch business model to scale the sales, support, and experience luxury brands are known for. Our software solutions are specifically designed to support a high-touch sales methodology, distributed omni-talent, and experience marketing luxury brands are known to use to enrich the brand experience.
Back to the Future: Old world values designed for modern commerce
Luxlock is specifically designed to enhance performance and continuity for the premium and luxury industry. We've embedded the luxury sales, service, and marketing methodologies into our user workflows and product strategy. We are committed to driving digital-first transformation and experiential initiatives. You shouldn't have to sacrifice your DNA in order to adopt retail technology.
We have extensive experience working with clients of all sizes across various retail segments. Our clients include fashion, beauty, fine jewelry, home goods, fine art, wine & spirits, travel, real estate, and hospitality. We straddle the global luxury lifestyle to connect your digital and physical locations and delight a shared and growing consumer market. Our clients share a raison d'etre: effectively manage the consumer business, grow profitability, protect brand equity & deliver exceptional shopping experiences.
We believe in passionately skilled operators and connoisseurs that share our love of the mastercrafts encapsulated by the luxury industry. Every human being is one dynamic and unique individual that deserves user experiences that add value to their purpose. Brand executives, divisional operators, marketers, professional salespeople, and shoppers all login to Luxlock to manage, stage, and receive shoppable experiences. We are forever committed to preserving the role of professional shoppers.
We have extensive experience working with clients of all sizes across various retail segments. Our clients include fashion, beauty, fine jewelry, home goods, fine art, wine & spirits, travel, real estate, and hospitality. We all share a common goal, and that is to deliver exceptional shopping experiences.
The top 5% of consumers at any given luxury brand receive the most coveted personal shopping experiences in-stores. But shopping online lacks the luster we're accustomed to. Before facebook we built dreams that created brand equity and happily spent our budgets with pride, romancing customers. Known for creating memorable moments and meaningful relationships. It pained our soul.
We believe in passionately skilled people and connoisseurs that share our love of the master crafts that make up the luxury industry. Before facebook we built dreams that created brand equity and happily spent our budgets on romancing our customers.
We dedicated our careers to the retail industry before e-commerce existed. We found success leading brands whose label's hang in your closet. Frustrated with the lack of software and the pace of innovation we sold our closets to build a version of retail we couldn't live without.
Experience obsessed fashion and enterprise retail tech executive committed to elevating the way consumers engage with brands. Over 15 years leading sales and digital transformation.
Customer obsessed styling and operating leader dedicated to building brand loyalty by developing impassioned client relationships. Over 25 years driving global private client engagement.
Dedicated to operational excellence from fashion to function, high standards craft meaningful experiences inside and outside of the company.